Updated on 6/12/2020 at 2:50pm

We are taking COVID-19 precautions to ensure overall safety.

Entry Points:

  • Complex main entrance (Open 7a-4p, other than MWF Opening at 5a);
  • Front main hospital entrance (Open 7a-4:30p)
  • Emergency Department / Switchboard entrance (24 hours, but doors will be locked between 11p and 6a and will require being buzzed in.)


  • PRMC Cafeteria is now closed for public dining.
  • (Non-self service) Dining is still available for patients, y. No visitors under age 12visitors and employees. 

Screening & Visitors: 

  • On Monday May 11, 2020 we implemented a one visitor, per patient, per day policy. No visitors under age 12. All visitors that are allowed, will be encouraged to stay with the patient or in designated area at all times, if possible, and not wandering throughout the facility. Absolutely no visitors that have fever, cough, shortness of breath, or those that have traveled within the last 14 days will be allowed to ensure the safety of our staff and patients.
  • Starting Monday June 15th, 2020, all patients and visitors must stop at the entrance to be screened.  You will be asked to sanitize your hands and put on a mask (if you have your own, please bring it). Then your temperature will be taken with an infrared thermometer and you will be given a colored sticker. Thank you for your understanding.

Cloth Masks:

All employees, visitors, and patients will be asked to wear a mask while in a Pratt Regional Medical Center building or clinic. PRMC is providing a mask to anyone who enters our facility, who does not have one of their own. 

CDC now recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain. (e.g., grocery stores and pharmacies)  If you have made or would like to make cotton pleated face masks, we are accepting donations at PRMC.  When you have them done, call 620-450-1411 or 620-450-1417 and a staff member will meet you at the shipping dock at PRMC. Stay in your car and they will come meet you!  See the document or video below for further instructions. 

CDC Step by Step for DIY Face Covering (PDF File)

Video of How to Make Your own Face Covering (YouTube Link)

PRMC recommendations when wearing a mask (PDF File)

Elective Surgeries and Procedures:

All surgical patients will be required to have a COVID-19 test prior to surgery. Patient will be required to self-quarantine until surgery date. If patient tests positive, surgery will be delayed, unless urgent/emergent.  PPE will be monitored regularly to ensure we have adequate supplies and COVID testing kits to continue elective cases.

Medical Records:

Requests for records may be sent to our e-mail, by fax at 620-450-1398 or by phone 620-450-1179.

Billing Offices:

In response to the COVID-19 Pandemic, the Billing Offices for Pratt Regional Medical Center and its clinics will remain open, but will not be able take in-person appointments/bill payments.  Until such time as these restrictions are lifted, you can call any of the following numbers and an account representative will assist you.

  • For Pratt Regional Medical Center bills – 620-450-1146
  • For South Central Kansas Bone and Joint Center bills -  620-450-1808
  • For Pratt Internal Medicine Group, The Surgicenter, Dodge City Clinic Services, or Farmer Clinic Bills – 620-450-6829

Additionally, you can continue to pay by mail, credit/debit card, check or via the portal.  Should you have general questions, or important information you need to relay to our billing staff, please call the appropriate number listed above.Thank you for your patience and understanding during this time of uncertainty.

PRMC Clinic Telehealth Visits:

Pratt Internal Medicine Group, PRMC Clinic Services in Dodge City, South Central Kansas Bone and Joint Center, The Surgicenter and Farmer Clinics in St. John and Stafford can use a mobile telehealth platform that keeps your information secure while allowing you to visit your doctor right from your own home or anywhere!  As long as you have a mobile phone that has video and audio capabilities, you or your provider may request a telehealth visit.  Please call the office and schedule as usual (or for appointments already scheduled, the office may be contacting you to switch to a telehealth visit).  We will walk you through the steps to get the process started.