IMPORTANT PRMC COVID-19 UPDATES

IMPORTANT PRMC COVID-19 UPDATES

Updated on 10/28/2020 at 4:17pm

We are taking COVID-19 precautions to ensure overall safety.

Entry Points:

  • Complex main entrance (Open 7a-4p, other than MWF Opening at 5a);
  • Front main hospital entrance (Open 6a-4:30p)
  • Emergency Department / Switchboard entrance (24 hours, but doors will be locked between 11p and 6a and will require being buzzed in.)

Cafeteria:

  • PRMC Cafeteria is now closed for public dining.

Visitation Policy (10/23/2020)


PRMC strives to provide quality care while keeping patients, visitors, and staff safe.
All visitors and patients will be screened following current CDC guidelines.
• No visitors that screen positive will be allowed.
• No visitors allowed for Covid positive or suspected positive patients.
• No Visitors under the age of 12.
• 1 visitor per patient per day for all other patients, in all departments.
        - A call to the department for approval of visitor is required.
       -  Visitors should be encouraged to stay with the patient, in the room, or designated waiting area (maintaining social distancing and wearing face covering).

Exceptions may include:
- 2 parents may be allowed with pediatric patients, no siblings unless no other
adult is present. May encourage for someone to be called to pick up siblings, if
possible. All must stay in the patient room, with the door closed.

Inpatient Visiting Hours: 0600-2000 (exception pediatric patient, laboring mothers and
caregivers)


Common space rules: Waiting areas have limited seating to improve social distancing. If waiting
areas become crowded, the visitor may be shown to the cafeteria to wait. In the instance all
areas become crowded, contact House Supervisor or Administrator on-call for guidance.


Special considerations may be made by the Administration for cases such as end of life,
emotional well-being, pediatrics, etc.

Screening at Entrance: 

  • All patients and visitors must stop at the entrance to be screened.  
    Based on CDC guidance for hospitals, and for the safety of our patients and caregivers any person NOT seeking care today who cannot or refuses to wear a face covering at all times, or has a positive screening will not be permitted to enter. A positive screening includes any of the following: fever, any listed COVID-19 symptoms or if currently under quarantine.   Patients seeking care will ALWAYS be allowed in regardless of positive screening.

Cloth Masks:

All employees, visitors, and patients will be asked to wear a mask while in a Pratt Regional Medical Center building or clinic. PRMC is providing a mask to anyone who enters our facility, who does not have one of their own. 

CDC now recommends wearing cloth face coverings in public settings where other social distancing measures are difficult to maintain. (e.g., grocery stores and pharmacies)  If you have made or would like to make cotton pleated face masks, we are accepting donations at PRMC.  When you have them done, call 620-450-1411 or 620-450-1417 and a staff member will meet you at the shipping dock at PRMC. Stay in your car and they will come meet you!  See the document or video below for further instructions. 

CDC Step by Step for DIY Face Covering (PDF File)

Video of How to Make Your own Face Covering (YouTube Link)

PRMC recommendations when wearing a mask (PDF File)

Elective Surgeries and Procedures:

All surgical patients will be required to have a COVID-19 test prior to surgery. Patient will be required to self-quarantine until surgery date. If patient tests positive, surgery will be delayed, unless urgent/emergent.  PPE will be monitored regularly to ensure we have adequate supplies and COVID testing kits to continue elective cases.

Medical Records:

Requests for records may be sent to our e-mail medicalrecords@prmc.org, by fax at 620-450-1398 or by phone 620-450-1179.

Billing Offices:

As of 10/29/2020 we are temporarily unable to accept in person payments.  Please call one of the numbers below.

  • For Pratt Regional Medical Center bills – 620-450-1146
  • For South Central Kansas Bone and Joint Center bills -  620-450-1808
  • For Pratt Internal Medicine Group, The Surgicenter, Dodge City Clinic Services, or Farmer Clinic Bills – 620-450-6829

Additionally, you can continue to pay by mail, credit/debit card, check or via the portal.  Should you have general questions, or important information you need to relay to our billing staff, please call the appropriate number listed above. Thank you for your patience and understanding during this time of uncertainty.

PRMC Clinic Telehealth Visits:

Pratt Internal Medicine Group, PRMC Clinic Services in Dodge City, South Central Kansas Bone and Joint Center, The Surgicenter and Farmer Clinics in St. John and Stafford can use a mobile telehealth platform that keeps your information secure while allowing you to visit your doctor right from your own home or anywhere!  As long as you have a mobile phone that has video and audio capabilities, you or your provider may request a telehealth visit.  Please call the office and schedule as usual (or for appointments already scheduled, the office may be contacting you to switch to a telehealth visit).  We will walk you through the steps to get the process started.